Sales Associate

2 months ago

Silver Spring, Maryland, United States Rockler Companies, Inc. Full time

About Rockler Companies, Inc.

We are a family-owned business that specializes in helping woodworkers and DIY enthusiasts create amazing projects through innovative products, education, and advice.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their woodworking needs, and maintaining a clean and organized sales floor.

Key Responsibilities

  • Customer Service
    • Welcome and engage with customers as they enter the store.
    • Assess customers' needs and suggest solutions to their problems.
    • Answer woodworking-related questions and have a working knowledge of many woodworking tools and equipment.
  • Sales and Merchandising
    • Work with cash registers and process payments.
    • Recommend the best products to customers.
  • Store Maintenance
    • Clean and restock the store throughout the day.

Requirements

  • Customer Service Skills
    • Excellent customer service skills are essential for this role.
  • Woodworking Knowledge
    • Enjoyment helping people learn and grow in the woodworking hobby or business.
    • Working knowledge of many woodworking tools and equipment.
  • Physical Demands
    • Ability to stand for long periods of time.
    • Ability to lift up to 50 lbs. and safely participate in team lifting.
  • Availability
    • Flexibility to work a 5-day retail schedule (9:00a.m.- 7:00p.m M-Sat and Sundays 11:00a.m. -4: 00p.m for Part Time), and designated holidays.

Benefits

  • Competitive Benefits Package
    • Competitive health, dental, and vision benefits for those eligible.
  • 401(k) Plan
    • 401(k) profit-sharing plan along with company match.
  • Employee Perks
    • Full-time employees are eligible for paid vacation, sick, and float days.
    • Retail incentive plan.
    • Excellent employee discount.
    • Employee assistance program.

Equal Opportunity Employer

Rockler Companies, Inc. is an equal opportunity employer committed to inclusion and diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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