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Director of Knowledge Management and Strategic Initiatives

2 months ago

Dallas, Texas, United States Frontier Communications Full time
About the Role

We are seeking a highly skilled Senior Manager to lead our Knowledge Management and Operations team at Frontier Communications.

Key Responsibilities
  • Develop and implement knowledge management strategies to support business objectives
  • Lead a team of professionals in creating, maintaining, and disseminating knowledge assets
  • Collaborate with cross-functional teams to identify and address knowledge gaps
  • Design and deliver training programs to enhance employee knowledge and skills
  • Monitor and evaluate the effectiveness of knowledge management initiatives
Requirements
  • Proven experience in knowledge management and operations
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze complex problems and develop effective solutions
  • Experience with project management and process improvement
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package