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Patient Transition Specialist

2 months ago

Everett, Washington, United States Norco, Inc. Full time

Position Overview

Norco is actively seeking a dedicated individual to assume the role of Home Transition Coordinator. This position plays a vital role in enhancing the efficiency of patient discharges from healthcare facilities, while also embodying Norco's commitment to excellence within the provider community. The Home Transition Coordinator serves as a key representative of customer service, ensuring a seamless transition for patients.

Key Responsibilities:

  • Collaborate with discharge planners as an integral part of the Sales team.
  • Serve as a communication bridge between Norco Medical and patients, their families, caregivers, physicians, and other healthcare professionals involved in the case.
  • Support Customer Service Representatives in coordinating essential referrals to maintain continuity of care for the patient population.
  • Maintain awareness of third-party reimbursement policies, service criteria, equipment offerings, billing procedures, and patient documentation.
  • Exhibit comprehensive knowledge of products, including their placement, availability, pricing, and application.
  • Perform additional duties as required or assigned.
  • Compensation: $18-$21 per hour, depending on experience.

Qualifications:

  • Preferred: One year of experience in home care.
  • Preferred: Experience in sales and marketing.
  • Ability to frequently lift up to 50 lbs and occasionally over 100 lbs.
  • Proficient in basic mathematical calculations.
  • Capable of performing tasks requiring manual dexterity, such as processing paperwork, filing, stapling, and sorting.

Additional Information:

Norco offers a competitive compensation and benefits package, which includes:

  • Employee Stock Ownership Plan (ESOP).
  • Health, Vision, and Dental Insurance.
  • Health Savings Account (HSA).
  • Medical and Dependent Care Flexible Spending Accounts (FSA).
  • Life Insurance provided at no cost to employees through United Heritage.
  • Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance.
  • Employee Tuition Reimbursement.
  • 401(k) plan with Employer Matching.
  • Wellness Program.
  • Employee Discounts on products sold by Norco.

Equal Opportunity Employer:
Norco, Inc. is an Equal Opportunity/Affirmative Action Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Drug-Free Workplace:
Norco, Inc. maintains a Drug-Free workplace policy.