Senior Shift Leader

6 days ago


Naples, Florida, United States ROSATIS PIZZA Full time
Key Responsibilities:
  • Coordinate daily front and back of the house restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Promote the brand in the local community through word-of-mouth and events
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

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