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Client Support Specialist
2 months ago
Client Support Specialist
The Client Support Specialist (CSS) at Williams-Keepers LLC is integral in delivering outstanding client assistance, managing administrative tasks, and ensuring seamless operations within the organization. This role demands exceptional analytical skills, meticulous attention to detail, and a cooperative team-oriented mindset.
Key Responsibilities:- Engage directly with clients regarding their projects and concerns.
- Work alongside partners and team members to achieve project objectives.
- Address and resolve client communication challenges.
- Organize partner schedules and manage correspondence.
- Aid in the preparation of meetings and the creation of reports.
- Oversee client billing and project management.
- Track client project progress and assist with relevant tasks.
- Provide general administrative support.
- High school diploma is mandatory.
- 2-3 years of experience in an office environment.
- Proficient in Adobe Suite and Microsoft Office, particularly Excel.
- Strong problem-solving and communication abilities.
- Capability to adhere to established procedures and collaborate effectively.
- Excellent organizational skills and time management capabilities.
- Comply with company policies and procedures.
- Uphold professionalism and confidentiality at all times.
- Efficiently prioritize and manage tasks and projects.
- Exhibit strong communication and teamwork skills.
- Foster positive relationships with clients and colleagues.
- Extended periods of computer usage and occasional lifting may be required.
- Additional hours may be necessary during busy periods.
Join Williams-Keepers LLC and become part of a team that values diversity and equal opportunities for all employees. We cultivate a work environment where professionalism and collaboration flourish.
