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Customer Service Representative

2 months ago

Broomfield, Colorado, United States Kroger Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Clerk at Kroger. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and safe shopping environment, and promoting our products to customers.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and welcoming manner, answer questions about products, and provide assistance with purchases.
  • Product Knowledge: Develop and maintain knowledge of our products, including their features, benefits, and pricing.
  • Merchandising: Maintain a visually appealing store environment by restocking shelves, facing merchandise, and rotating stock.
  • Operations: Assist with opening and closing procedures, including counting cash, processing transactions, and maintaining store equipment.
  • Teamwork: Collaborate with colleagues to achieve sales goals, resolve customer complaints, and maintain a positive store atmosphere.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail experience preferred.
  • Skills: Excellent communication and interpersonal skills, basic math skills, and ability to work in a fast-paced environment.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Training: Ongoing training and development opportunities to help you succeed in your role.