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Customer Service Representative

2 months ago

Auburn, Washington, United States Lowe's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and supporting the overall success of our store.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Process transactions accurately, handle customer payments, and maintain a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales goals, promote products, and maintain a high level of customer satisfaction.
  • Participate in visual merchandising, maintaining store displays, and ensuring a visually appealing store environment.
  • Stay up-to-date on product knowledge, promotions, and sales events to effectively communicate with customers and drive sales.
Requirements
  • 6 months of experience in a retail or customer-facing role.
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings, including weekends and holidays.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer

We offer a competitive hourly rate, opportunities for advancement, and a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and 401(k) matching.

Lowe's is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.