Technical Service Representative

7 days ago


Liverpool, New York, United States Simon's Agency, Inc. Full time
Job Overview:
We are seeking a Technical Service Representative to join our IT team at Simon's Agency, Inc. The successful candidate will provide technical support and assistance to our clients, ensuring they receive the highest level of service.

Key Responsibilities:
- Provide technical support and troubleshooting services to clients
- Collaborate with IT teams to resolve complex issues
- Maintain accurate records of client interactions and issues resolved

Requirements:
- Proven experience in a technical support role
- Strong understanding of office automation products and technologies
- Excellent communication and problem-solving skills

Salary Range: $65,000 - $85,000 per year

About Our Company:
Simon's Agency, Inc. has been a leader in debt recovery solutions for over 50 years. We pride ourselves on our commitment to excellence and our dedication to our employees.

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