IT Solutions Specialist

1 week ago


Waterville, Maine, United States Mondo Full time
Job Title: IT Solutions Specialist

We are seeking an IT Solutions Specialist to join our team at Mondo. The ideal candidate will have experience in configuring, customizing, or maintaining enterprise software systems at the application level. In this role, you will assess business needs and help deliver software solutions as part of a team of technology professionals. Your responsibilities will include designing solutions to improve or facilitate business processes, thoroughly researching the solution space, and documenting new solutions. Excellent customer service skills and attention to detail are essential for this position.

The estimated salary for this position is $42-45 per hour. As a Mondo employee, you will also be eligible to enroll in our health insurance plan and retirement plan.

Key Responsibilities:
  • Assess business needs and translate them into technology solutions
  • Design and implement solutions to improve or facilitate business processes
  • Research and suggest options that fulfill business needs while adhering to company strategy
  • Document new solutions thoroughly from a technical and user perspective

Requirements:
  • Bachelor's degree or equivalent in education and experience
  • 3+ years of experience with some combination of enterprise software system configuration, customization, or maintenance; high-level programming or scripting languages; querying data with SQL; system or application administration; report writing or dashboard design
  • Excellent oral, written, and interpersonal communication skills
  • Knowledge of contemporary software development practices and IT support fundamentals


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