Key Holder
3 days ago
About Cycle Gear
Cycle Gear is a leading retailer in the powersports industry, dedicated to providing an exceptional shopping experience for our customers. As a Key Holder, you will play a critical role in delivering outstanding customer service and driving sales growth.
Key Responsibilities
- Provide exceptional customer service, ensuring every customer has a great experience
- Maintain a strong sense of product knowledge, providing in-depth information to customers and team members
- Assist with and be knowledgeable in all store operations, including opening and closing procedures, returns, special orders, and task management
- Stay up-to-date with brand and product knowledge, company information, sales, and company-wide events
Our Culture
- We value a culture of innovation, teamwork, and customer obsession
- We strive to create a workplace that is inclusive, diverse, and equitable
- We believe in continuous learning and development, providing opportunities for growth and advancement
What We Offer
- Competitive hourly base rate, plus commission on a tiered system based on meeting sales goals
- Additional incentives, such as SPIFFS, and generous employee discounts on all products
- Opportunities for career growth and advancement, with a focus on promoting from within
- A comprehensive benefits package, including medical, dental, vision, life, and accident insurance, as well as 401K matching
Requirements
- 1+ year of Key Holder or Sales Lead experience, or an equivalent role at a retail store
- 2+ years of sales or customer service experience
- A self-starter mentality, consistently delivering an outstanding, personalized retail experience
- An open mind, eager to learn and be a part of the riding community
- Experience with computers and POS systems, particularly RetailPro
- Motorcycle riding, knowledge, or interest (strongly desired, but not required)
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