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Cocktail Server

1 month ago

Hopkins Park, Illinois, United States Prairie Knights Casino Full time
Job Title: Cocktail Server

At Prairie Knights Casino, we are seeking a skilled Cocktail Server to join our team. As a Cocktail Server, you will be responsible for providing exceptional service to our guests, ensuring their experience is memorable and enjoyable.

Key Responsibilities:
  • Obtain an assigned section/station from the Food & Beverage Shift Supervisor at the start of the work shift.
  • Receive drink and/or food orders from guests by up selling and suggestive selling, answering any questions about the specials offered.
  • Relay orders to the Bartender and/or culinary staff by swiping the micros card.
  • Serve the order to the guest, collect money, and make change.
  • Observe guests to ensure their expectations are exceeded.
  • Maintain, stock, and cleanliness of assigned sections, displaying teamwork with co-workers when needed in other sections.
  • Responsible for all monies collected, waste tickets, comp tickets, and charge tickets needed for the drop procedure at the end of the shift.
  • May be required to assist in other departments when necessary or for training.
  • Maintain Title 31 Compliance accurately.
Requirements:
  • Must be age 21 or older.
  • Must qualify for Tribal Non-Gaming License.
  • High school diploma or GED preferred, but not required.
  • Must be able to communicate in the primary language of the work location.
  • Knowledge of bar drinks and wines helpful.
  • Outgoing, with a pleasant personality and strong sense of guest service.
  • Ability to perform simple mathematical calculations.
Physical Demands:
  • Must be able to stand and exert fast-paced mobility for periods of up to four (4) hours in length.
  • Must have a good sense of balance, be able to bend and kneel, and can lift trays of drinks frequently weighing up to 20 pounds.