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Food Pantry Operations Manager

2 months ago

Mt Pleasant, South Carolina, United States ICNA RELIEF USA PROGRAMS INC Full time
Job Description

Job Summary: The Hunger Prevention Manager oversees the operation of the Food Pantry, ensuring its operational efficiency and standards. This includes guiding the further development of the Shifa hunger prevention program by assessing its resources, financial assets, reputation, partnerships, and volunteer body.

Key Responsibilities:

  • Oversee the procurement and distribution of food, including pickup, receipt, storage, and distribution to community members in need.
  • Train and manage staff and volunteers to meet daily client needs.
  • Lead a team of two members, including a food pantry assistant and a driver.
  • Emphasize the ICNA Relief USA Programs-Shifa Free Clinic core value of serving those in need with kindness and compassion.

Administrative Responsibilities:

  • Work with the management team to fulfill the organization's mission.
  • Responsible for leading the hunger prevention program in a manner that supports and guides the organization's mission as defined by the Board.
  • Communicate effectively with the administrative team and provide timely and accurate information necessary for the proper functioning and informed decision-making.
  • Prepare monthly reports.

Organization Mission and Strategy:

  • Work with the administrative team and staff to ensure that the mission is fulfilled through programs, strategic planning, and community outreach.
  • Responsible for implementing the Pantry's programs that carry out the organization's mission.
  • Responsible for strategic planning to ensure that the Pantry can successfully fulfill its mission into the future.
  • Responsible for enhancing the Pantry's image by being active and visible in the community and working closely with other professional, civic, and private organizations.

Organization Operations:

  • Oversee and implement appropriate resources to ensure that the operations of the organization are appropriate.
  • Responsible for the effective administration of the Pantry's daily operations.
  • Supervise volunteers involved in Pantry operations.
  • Coordinate and accept applicants for the Pantry and expand knowledge of the Pantry throughout the community.
  • Maintain Food Inventory records and track food acquisition expenses.
  • Manage the Food Pantry's website, ensuring that displayed information is accurate and current.
  • Work with available food resources to maximize food selections available to clients of the Pantry.
  • Coordinate with community agencies and civic organizations to promote food collection.
  • Coordinate a Public Relations campaign through advertisements and public speaking to raise awareness of the Food Pantry and increase both food donations and financial support.
  • Perform other duties as required by the Executive Director.

Job Skills Requirements:

  • Proficient in basic computer applications, such as word processing, Excel, PowerPoint spreadsheets, and internet usage.
  • Record keeping skills.
  • Organization and planning skills.
  • Strong communication and leadership skills – position requires ability to interact and communicate with staff, volunteers, and community (pantry clients and donors).
  • Knowledge of warehouse safety, storage practices, and inventory management required.
  • Able to work as a collaborative team member in delivering customer service.
  • Problem-solving.
  • People skills.
  • Adaptability.

Desired Education: A degree in Business, Community Services, Social Work, or a related field is preferred. A combination of related experience and/or training may be substituted.

Desired Experience:

  • 1 year of food industry experience.
  • 1-2 years non-profit experience (volunteering will count).
  • Two years of managerial experience.
  • One year of community events and outreach.