Refund Account Specialist

1 day ago


SaintBauzilledePutois, Occitanie, United States Sarasota Memorial Hospital Full time
Job Summary:

As a Refund Representative I at Sarasota Memorial Hospital, you will be responsible for researching and reviewing credit balance accounts, pulling files and insurance EOBs to ensure accurate refunds. You will also be the primary point of contact for patients regarding credit balances, providing clear and concise information to resolve their inquiries. Additionally, you will work with the patient account system to correct any accounts that require adjustments to update status. Your strong communication skills and attention to detail will be essential in this role.

Required Qualifications:
  • Minimum of one (1) year of relevant healthcare or cash posting experience
  • Associate's degree or higher in a relevant field can be considered in lieu of experience
Preferred Qualifications:
  • Strong written and verbal communication skills
  • Ability to type a minimum of forty-five (45) words per minute and ten- (10-) key adding abilities
  • Organizational skills and understanding of internal controls
  • Ability to interact with the public and handle difficult situations diplomatically
  • Working knowledge of Managed Care, Medicare, and Medicaid reimbursements
Mandatory Education:

High School Diploma, GED, or Certificate

Preferred Education:

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