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Customer Service Representative

2 months ago


Los Angeles, California, United States Qonten Full time

Position: Cannabis Retail Associate

At Qonten, we are committed to providing an inclusive workplace for all individuals. We value diversity and encourage applicants from all backgrounds to apply.

Job Overview:

The Cannabis Retail Associate will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our clientele. This position involves assisting customers with their selections, maintaining product knowledge, and ensuring compliance with industry regulations.

Key Responsibilities:

  1. Provide outstanding customer service by assisting customers in selecting cannabis products and merchandise.
  2. Maintain a thorough understanding of cannabis products, including their effects and pricing.
  3. Ensure compliance with all relevant cannabis laws and regulations.
  4. Assist in the processing of new shipments and maintain an organized retail environment.
  5. Verify customer identification and cannabis card status as required.
  6. Contribute to a clean and safe store environment.

Qualifications:

  • Previous experience in retail or customer service is preferred.
  • Knowledge of cannabis products and the cannabis industry is a plus.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Strong communication skills and a desire to learn more about cannabis and its benefits.

Join us at Qonten and be part of a team that is passionate about providing quality products and services in the cannabis industry.