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Transportation Manager
2 months ago
We are seeking a highly skilled and experienced Transportation Manager to join our team at Secure Transportation. The successful candidate will be responsible for managing the transportation department, ensuring the safe and efficient transport of all PACE participants.
Key Responsibilities- Manage and coordinate the transportation department, including hiring, training, and scheduling of drivers.
- Assist the Transportation Coordinator in daily scheduling and coordination of transportation.
- Conduct drivers' quarterly meetings and Safety meetings.
- Participate in all PACE required meetings, including IDT, family meetings, staff meetings, in-service training programs, quality improvement meetings, and any sub-groups as needed.
- Establish a positive rapport with participants, participants' family members, and other members of the PACE Care team and its network providers.
- Address and resolve all participant grievances within the requested timeline.
- Manage staff, preparing work schedules and assigning specific duties.
- Ensure all transportation staff members are updated on all Secure Transportation & PACE policies and procedures.
- Interact closely with the senior center staff resolving concerns as they arise.
- Works cooperatively and professionally with Center staff.
- Manage and maintain a fleet of lift vans, A.D.A accessible minibuses, ambulatory vehicles.
- Keeps all transportation logs, fuel cards, vehicle maintenance and mileage records.
- Must complete in an organized manner so records can be pulled upon request.
- Address and resolve drivers' personnel issues, including disciplinary actions.
- Utilize the Discussion Log to document any disciplinary actions.
- Conduct / Monitor drivers' performance evaluations to be completed annually or as needed due to disciplinary action.
- Submit and manage all monthly reports, reports to be updated daily for accuracy.
- Data entry into a FileMaker based system.
- Updating pertinent information regarding participants daily. Addresses, Phone Numbers, Notes, etc.
- High School graduate.
- College degree preferred.
- Commercial driver license with passenger endorsement.
- Experience in Senior Care or related human services industry.
- One year experience with the elderly required.
- Extensive knowledge of Pasadena and surrounding areas streets, neighborhoods, and traffic patterns.
- Vehicle scheduling and dispatching a plus.
- Previous supervisory or management experience preferred.
- Mandarin speaking preferred.
- Must be able to work weekends, Holidays, and any shift as necessary.
- Work hours: 07:00 am - 17:00 pm with varying shifts.
- Might be required to drive vehicles as needed.
- Must be able to travel out of town with overnight when necessary.
- Be able to push 150 lbs and lift 50 lbs minimum.
- Position requires working in a seated position while operating computer, keyboard, mouse, phones, and printers and filing of documents.
- Position may require standing/walking for up to 4 hours.
