2nd Shift Manager

2 weeks ago

Austin, Texas, United States Krispy Kreme - North Austin 183 and SpicewoodMcNeil Full time
Job Overview

Krispy Kreme - North Austin 183 and Spicewood/McNeil is seeking a highly skilled and motivated 2nd Shift Manager to join our team. As a key member of our management team, you will be responsible for assisting the Assistant General Manager and General Manager in sales and pm operations of the store.

The ideal candidate will have a strong background in food service, excellent leadership skills, and the ability to work effectively in a fast-paced environment. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.

Key Responsibilities
  • Assist the management team with store sales efforts, including retail sales, fundraising sales, and route sales.
  • Achieve business plan, sales objectives, and profitability as described in the store budget by managing income and expense budgets.
  • Assist the management team with promoting store sales through local store marketing.
  • Manage company resources responsibly, including cash, inventory, and equipment.
  • Complete required corporate reporting documentation timely and accurately.
  • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance.
  • Understand and implement store quality control procedures, including Krispy Kreme standards.
  • Coordinate production schedules to meet customer demands, minimizing labor hours while maximizing Hot Light hours.
  • Demonstrate safety consciousness and promote store safety through meetings, postings, training, and reporting incidents to supervisor and Human Resources.
  • Greet customers with a sincere smile and listen carefully to their needs.
  • Maintain a high level of store sanitation and cleanliness.
  • Assist in the proper upkeep of store facility, office equipment, and doughnut production line.
  • Assist in scheduling maintenance to prevent equipment failure.
  • Report any equipment failure or issues to supervisor in a timely manner.
  • Assist in properly maintaining and upkeep of all delivery vehicles.
  • Assist in coaching, training, documentation, and dispute resolution of employees.
  • Assist in building a team of friendly, customer-focused employees.
  • Demonstrate leadership in employee development.
  • Consistently enforce all store policies, standards, and practices and model them yourself.
  • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management.
  • Maintain store organization to promote efficient operations.
  • Perform other related duties as assigned.
  • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans.
Requirements
  • High School Diploma or equivalent
  • Must be able to read and communicate using the English language
  • Ability to make simple mathematical calculations
  • Food Service experience
  • Proficient in Microsoft Excel, Word, and Outlook
  • Pleasant disposition, sociable, accommodating nature, and enthusiastic
  • Ability to organize and manage multiple priorities
  • Ability to lead people and get results through others
  • Ability to work with minimal onsite supervision
  • Problem analysis and problem resolution at both a strategic and functional level
Preferred Qualifications
  • Experience with basic equipment repair and maintenance
  • Hot Schedules Experience
  • Manufacturing equipment knowledge

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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