Hospitality Ambassador

2 weeks ago


Memphis, Tennessee, United States Catherine and Mary's Full time
Host Job Description

We are seeking a friendly and welcoming Host to join our team at Catherine and Mary's Enjoy AM Restaurant Group. As a Host, you will be the first and last point of contact for our guests, providing a warm and inviting atmosphere that makes them feel valued.

Key Responsibilities:
  • Greet guests as they enter and seat them in a timely manner.
  • Provide menus and answer initial questions to ensure a smooth dining experience.
  • Assign guests to tables and manage table rotation to ensure servers receive the right number of customers.
  • Answer phone calls, take reservations, and respond to guest inquiries.
  • Have a working knowledge of the menu and be able to make recommendations.
  • Assist with other positions in the restaurant as needed.
  • Provide exceptional customer service and ensure a positive experience for all guests.
Requirements:
  • High school diploma or equivalent preferred.
  • Ability to provide top-notch customer service in a fast-paced environment.
  • A positive attitude and ability to work well under pressure with all restaurant staff.
  • Ability to work in a standing position for long periods of time.
  • Able to safely lift and maneuver trays of food when necessary.
  • Willing to follow instructions and ask questions for clarification if needed.
  • Able to handle money accurately and operate a point-of-sale system.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.



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