Client Support Specialist

2 weeks ago


Evansville, Indiana, United States AT&T Full time

Position Overview:

We are excited to present an opportunity to enhance your career in customer service. This role involves engaging with customers to address their inquiries and provide effective solutions.

Key Responsibilities:

  • Manage customer interactions through various channels including phone, email, and online chat.
  • Utilize advanced tools and systems to resolve customer issues efficiently.
  • Provide support for a wide range of products and services, ensuring customer satisfaction.
  • Collaborate with team members and third-party vendors to troubleshoot and resolve service-related issues.
  • Maintain a thorough understanding of company offerings to deliver accurate information to customers.

Work Environment:

This position supports a hybrid work model, allowing for a blend of in-center and remote work. You will be required to maintain a professional workspace that meets company standards.

Qualifications:

  • Previous experience in customer service is preferred.
  • Strong communication skills, both verbal and written.
  • Ability to adapt to changing technologies and processes.
  • Proficient typing and computer skills.

Benefits:

We offer a competitive compensation package, including comprehensive health benefits, retirement plans, and opportunities for professional development. Our employees enjoy discounts on various services and products.

If you are passionate about providing exceptional customer service and are looking for a dynamic work environment, we encourage you to consider this opportunity.



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