Dunkin' Donuts Team Lead

4 days ago


Fort Lauderdale, Florida, United States Dunkin' Donuts Full time
Job Description: Crew Operations Manager

Dunkin' Donuts is seeking a Crew Operations Manager to lead our team and drive sales growth. As a key member of our operations team, you will be responsible for overseeing daily restaurant operations, ensuring high-quality customer service, and maintaining a clean and safe work environment.

About the Role:
- Ensure food quality and 100% customer satisfaction.
- Assists Multi-Unit Manager with profit and loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
- Responsible for the growth and development of Assistant Managers, Shift Leaders, and Crew Members.

Responsibilities:
- Maintain a clean and safe work environment.
- Ensure compliance with company policies and procedures.
- Provide excellent customer service and respond to customer inquiries.

Requirements:
- 2 years of restaurant management experience.
- Strong operational skills in a customer service environment.
- Ability to communicate effectively both orally and in writing.
- Basic business math and accounting skills required.

Benefits:
- Health and dental insurance.
- Vision insurance.
- Life insurance.
- Short-term disability.
- 401K with match.

Estimated Salary: $50,000 - $70,000 per year.

If you are a motivated and results-driven individual who is passionate about leading teams and delivering exceptional customer service, we encourage you to apply today.

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