ServiceNow Developer

2 days ago

Herndon, Virginia, United States Crimson Phoenix Full time
Job Description

The Crimson Phoenix is seeking a highly skilled ServiceNow Developer to join our team. As a key member of our IT department, you will be responsible for maintaining and enhancing the functionality of our ServiceNow platform.

Key Responsibilities:

  • Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants
  • Develop, test, and deploy updates to ServiceNow based on customer requirements
  • Customize and configure ServiceNow applications and facilitate rollout of new applications and modules
  • Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests
  • Identify system deficiencies and recommend solutions
  • Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
  • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
  • Ensure tool configuration consistency across Development, Testing, Integration, and Production environments
  • Participate in on-going production support and end-user support
  • Document testing and maintenance of system corrections
  • Research, understand, and develop using new technologies and standards as needed
  • Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software
  • Involved in planning of system and development deployment as well as responsible for meeting software compliance standards
  • Evaluates interface between hardware and software, operational requirements, and characteristics of overall system

Requirements:

  • A minimum of eighteen (18) years of relevant experience; sixteen (16) years relevant experience with Bachelor's or Master's degrees
  • Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, PPM/SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
  • Proven significant success developing ServiceNow products using JavaScript and other coding applications
  • Database Administration (Oracle or MYSQL) experience
  • Ability to efficiently and appropriately estimate work effort requirements
  • Ability to communicate effectively through written and verbal methods
  • Ability to handle multiple tasks and meet deadlines
  • Ability to work independently and in a team environment
  • Able to adapt to a constantly changing environment
  • Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand
  • Ability to deliver enhanced functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required
  • High degree of initiative, creativity, and technical ability to function on this team required
  • Ability to identify issues and implement corrective actions
  • Should work toward achieving ServiceNow Certified System Administrator (CSA) cert while on task

Desired Skills:

  • ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Application Developer (CAD)
  • The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile, and DevOps
  • Experience with Java, Ruby, DevOps, and DevSecOps

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