Team Leader Position

3 weeks ago


Lake Forest, Illinois, United States Sbarro Lake Forest Oasis Travel Plaza #4344 Full time
Company OverviewSbarro, a renowned Italian-American restaurant chain, has been serving the world since 1956. With over 630 locations across 28 countries, Sbarro is committed to bringing authentic flavors and exceptional service to its customers.

Estimated Salary: $35,000 - $45,000 per yearBased on industry standards and considering the location of Lake Forest, IL, we estimate the annual salary for this role to be between $35,000 and $45,000. This compensation package reflects the company's commitment to fair wages and recognizes the value that our team members bring to the organization.

Job DescriptionPurpose: As a Team Leader at Sbarro Lake Forest Oasis Travel Plaza #4344, you will play a vital role in ensuring the smooth operation of our restaurant. Your primary responsibility will be to lead a team of servers, cooks, and dishwashers in providing exceptional customer service and maintaining high-quality food preparation standards.

Main Responsibilities:
  • Lead a team of up to 10 employees in achieving sales goals and exceeding customer satisfaction targets.
  • Supervise daily restaurant operations, including opening duties, food preparation, and cleaning procedures.
  • Train new staff members on Sbarro's menu items, recipes, and operating procedures.
  • Maintain accurate cash handling and inventory management practices.
  • Collaborate with other team members to achieve shared objectives and resolve conflicts effectively.

Qualifications and Skills:
  • Bachelor's degree in Hospitality Management or related field (or equivalent experience).
  • At least 2 years of experience in a supervisory role within the foodservice industry.
  • Excellent leadership and communication skills.
  • Ability to multitask, prioritize tasks, and manage time effectively.
  • Adequate command of English language, both written and verbal.
  • Basic mathematical skills for accurate cash handling and inventory management.

Working Conditions:The Team Leader will work in a fast-paced environment, often under pressure to meet sales targets and customer demands. The role requires prolonged periods of standing, walking, and bending, as well as occasional lifting of objects weighing up to 50 pounds.
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