Customer Experience Representative

3 weeks ago


Tampa, Florida, United States Cottonwood Residential Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist at The Marq at Highland Park Apartments in Tampa, FL.

About the Role:

As a Customer Experience Specialist, you will play a critical role in ensuring that our residents feel at home in our community. Your primary responsibilities will include:

  • Providing exceptional customer service to residents and prospective residents
  • Assisting with leasing and resident services
  • Coordinating community events and social media marketing
  • Maintaining a clean and organized package room
  • Ensuring apartments are ready to show daily and for upcoming move-ins
  • Conducting walk-throughs of buildings, amenities, and vacant apartment homes to ensure quality

Requirements:

To be successful in this role, you will need:

  • A positive attitude and excellent communication skills
  • The ability to work a flexible schedule, including weekends and evening hours
  • A willingness to learn and grow with our company

About Us:

Cottonwood Residential is a leading apartment management company that has revolutionized the industry with our Self-Guided Tours. We are committed to providing an exceptional customer experience and are looking for talented individuals to join our team.

What We Offer:

We offer a competitive salary, opportunities for growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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