Cardiology Account Specialist

2 weeks ago

Providence, Rhode Island, United States scPharmaceuticals Full time
Job Overview

At scPharmaceuticals, we are committed to developing innovative solutions for the outpatient care of acute conditions. Our goal is to provide targeted solutions for patient populations and disease states where outpatient management will have the greatest impact.

Key Responsibilities

  • Meet and exceed established sales budgets with accountability for territory results.
  • Drive appropriate utilization of approved products with heart failure specialists, cardiology, nephrology, emergency medicine, nurse practitioners, and other healthcare professionals.
  • Apply understanding and knowledge of heart failure and the marketplace to effectively manage business opportunities and challenges.
  • Provide relevant input to the Regional Sales Director and other commercial and medical colleagues on field-based knowledge for strategic and tactical planning.
  • Prepare, maintain, and present strategic customer and institutional specific territory plans.
  • Execute marketing and sales initiatives to achieve business objectives for assigned accounts.
  • Be a model of scPharmaceuticals' vision, mission, and objectives, and actively participate in shaping a winning organizational culture.
  • Operate within defined budgets for territory expenses and manage resources to achieve territory and objectives.
  • Conduct speaker programs in the territory, except where prohibited.
  • Lead delivery of outstanding customer experience, satisfaction, and retention.
  • Establish and build a deep understanding of account needs, stakeholders, and competitive situations.
  • Utilize sales reports to identify territory potential and key heart failure stakeholders.
  • Organize and complete administrative responsibilities efficiently, including healthcare compliance, expense reports, and other assignments by established deadlines.
  • Provide input and instruction to all functions within scPharmaceuticals that support ongoing sales market development.
  • Consistently measure progress toward objectives, deliver business results, and model leadership across the region and organization.

Requirements

  • Bachelor's degree from an accredited 4-year college or university.
  • A minimum of 5 years of healthcare sales experience in pharmaceutical specialty, hospital, or medical device/diagnostic, or in-kind experience/expertise.
  • 1-year institutional sales experience preferred, with IDN experience being a plus.
  • Demonstrated track record of high achievement, with a top 30% ranking in two of the last five years.
  • Experience with product launch, with Medicare population experience being a plus.
  • Strong team player with a customer service approach and solution-oriented mindset.
  • Must be able to provide exemplary customer service and demonstrate strong written and verbal communication skills.
  • Prior experience working in a large geography, with the ability to travel overnight as needed within the territory.
  • Experience working with a HUB and specialty pharmacies.
  • Experience in Medicare population with coverage determination facilitation or extensive prior authorization experience.
  • Proficient in Microsoft Office and prior utilization of CRM systems.
  • Achieve and maintain a satisfactory driving record rating in compliance with the Company's Motor Vehicle Driving Record Policy.

Skills and Abilities

  • High-level business management, business acumen, and interpersonal skills.
  • Passion for creating innovative, valuable, and high-quality products, with a personal commitment to areas of responsibility.
  • High level of emotional intelligence and professionalism in decision-making, with integrity and respect for colleagues, business partners, and customers.
  • Good communication skills and strong interpersonal skills.
  • Solid presentation and facilitation skills.
  • Demonstrated leadership capabilities, organization, flexibility, and the ability to operate in a fast-paced environment.
  • Strong work habits, problem-solving, a hands-on approach, innovation, and creativity.
  • Ability to identify critical activities and prioritize, as well as manage multiple concurrent tasks.
  • Ability to implement strategy through plan execution to achieve company goals.
  • High degree of personal responsibility and similar expectations of team and colleagues.
  • Responds to consumer needs and wants through planned, personalized communication.
  • Ability to confer with others to reach resolutions that are acceptable by all parties involved.
  • Produces consistent, high-quality, and quantity of outputs and meaningful results that contribute to strategic goals.

Our Values

  • Accountability: You see it, own it, solve it, do it.
  • Commitment to Patients: You have a passion for creating strategic, innovative, valuable, and high-quality solutions and products with a hands-on approach.
  • Teamwork: You confer with others to reach resolutions that are acceptable by all parties involved.
  • Integrity: You possess and demonstrate a high level of emotional intelligence and professionalism in your decision-making.
  • Value-Driven: You produce consistent, high-quality, and quantity of outputs and meaningful results that contribute to strategic goals.
  • Empowered Communications: You possess and demonstrate strong communication and interpersonal skills.

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