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Patient Scheduling Coordinator

2 months ago

Houston, Texas, United States Inception Fertility Corporate Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Scheduling Coordinator to join our team at Inception Fertility Corporate Services. As a key member of our New Patient Services department, you will be responsible for ensuring the smooth scheduling process for new patients.

Key Responsibilities
  • Patient Communication: Work closely with patients to ensure completion of their medical history, required consent forms, and required payments.
  • Scheduling Coordination: Follow department procedures to ensure patients are completing their responsibilities in a timely manner.
  • Information Verification: Communicate with internal New Patient Services staff and external practices to verify demographic information and resolve any discrepancies.
  • EMR System Management: Review and update demographic and insurance information in the Electronic Medical Records system.
  • Team Collaboration: Support and actively participate in initiatives designed to improve individual and organizational performance.
Requirements
  • Education: High School Diploma or GED required.
  • Experience: A minimum of one year of work experience in a similar or related position or other office environment is strongly preferred.
  • Skills: Superior organizational and time management skills, reliability, adaptability, and dependability with consistency in attendance.
Preferred Qualifications
  • Healthcare Knowledge: Working knowledge of healthcare regulatory and compliance policy (i.e., HIPAA).
  • Communication Skills: Excellent communication skills, both written and verbal, particularly around complex issues.
  • Computer Skills: Advanced computer skills, including spreadsheets, word documents, and email.
Benefits
  • Employee Benefits: Inception Fertility Corporate Services offers fantastic benefits to our team members, including free employee-only coverage options for medical, dental, and vision plans, free basic life insurance, EAP, and long-term disability insurance.
  • Professional Development: Continuing education and professional development reimbursement and time off.