Digital Marketing Operations Manager

5 days ago


Englewood, Colorado, United States Reputation Resolutions Full time
About the Role

We are seeking a highly skilled Digital Account/Project Manager to join our team at Reputation Resolutions, an award-winning online reputation management firm based in the Greater Denver Area.

Job Description

The successful candidate will be responsible for managing client relationships, developing and implementing campaign deliverables, monitoring and enhancing clients' reputations online, and acting as the primary liaison between clients and internal stakeholders.

Key responsibilities include:

  • Working closely with our international team of experts to create, develop, and implement various campaign deliverables.
  • Maintaining and enhancing clients' online presence through strategic content creation and distribution.
  • Serving as the primary point of contact for clients, providing exceptional customer service and communication.
  • Overseeing content pipelines on behalf of clients, working collaboratively with a team of content writers.
  • Researching and pitching content opportunities (articles, press releases) that align with clients' brand and campaign goals.
  • Editiing and proofreading content to ensure it meets high standards of quality and SEO best practices.
  • Designing and managing template-based websites, social media accounts, and online review profiles.
Requirements

To be successful in this role, you will need:

  • Strong written and verbal communication skills, with the ability to craft professional emails, answer complex questions simply and clearly, and articulate our process and message.
  • Problem-solving skills, with the ability to complete tasks efficiently and handle difficult or unexpected situations effectively.
  • Organizational skills, with the ability to manage your own time and keep a tight schedule.
  • A passion for delivering results and exceeding client expectations.
  • A willingness to learn and adapt to new challenges and opportunities.
About Us

Reputation Resolutions is a dynamic and collaborative team that values innovation, integrity, and excellence. We are committed to helping our clients improve, protect, and manage their online reputation.

Since 2013, we have successfully helped thousands of clients across various industries, including Fortune 500 companies, executives, small to medium-sized businesses, celebrities, politicians, doctors, lawyers, and more.

Estimated Salary: $60,000 - $80,000 per year

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