Current jobs related to Guest Services Representative - Jonesboro, Arkansas - Fairfield Jonesboro - PAH Management

  • Fairfield Jonesboro Guest Services Representative

    2 weeks ago

    Jonesboro, Arkansas, United States Fairfield Jonesboro - PAH Management Full time

    Job OpportunityFairfield Jonesboro is seeking a skilled Guest Services Agent to provide exceptional customer service to our guests.Key Responsibilities:Check-in and check-out guests, making reservations and confirmations as neededMaintain a high level of organization and efficiency at the front deskProvide information and assistance to guests, responding to...

  • Customer Service Representative

    1 week ago

    Jonesboro, Arkansas, United States Zaxby's Full time

    Zaxby's is a fast casual restaurant chain known for its mouthwatering chicken wings, chicken fingers, sandwiches, and salads. We're seeking a Customer Service Representative to join our team.As a Customer Service Representative at Zaxby's, you will be the first point of contact for our guests, providing them with a memorable dining experience. Your...

  • Customer Service Representative

    2 weeks ago

    Jonesboro, Arkansas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Provide exceptional customer service and create a positive experience for our guests.Take customer orders accurately and efficiently using our Point of Sales...

  • Hospital Service Representative

    2 weeks ago

    Jonesboro, Arkansas, United States St Bernards Medical Center Full time

    Job RequirementsAs a key member of the St. Bernards Medical Center team, the ideal candidate will possess excellent communication skills, the ability to read, write, and perform basic arithmetic. A minimum of one year of experience in a customer service or food service position is preferred.Physical DemandsThis is a safety-sensitive position. The successful...

  • Guest Service Associate

    2 months ago

    Jonesboro, Arkansas, United States Zaxby's Full time

    Join the Zaxby's Team as a Guest Service Associate - Competitive Pay Starting at $12 per hourAre you passionate about delivering exceptional customer experiences? Do you thrive in a lively and supportive work environment? If so, this opportunity is perfect for you!Zaxby's is a renowned American fast casual dining chain, celebrated for its delectable chicken...

  • Customer Service Representative

    7 days ago

    Jonesboro, Arkansas, United States Wingstop Restaurants Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for:Providing authentic, positive, and genuine experiences for our guestsInteracting with guests by greeting them, answering the phone, taking and delivering ordersActing as the face and voice of Wingstop to all guests who walk into the restaurantKey...

  • Customer Service Representative

    3 weeks ago

    Jonesboro, Arkansas, United States Wingstop Full time

    Deliver World-Class Service at WingstopWe're seeking a talented Guest Service Team Member to join our team at Wingstop Red Wolf Blvd Ste E. As a key member of our crew, you'll be responsible for providing exceptional customer experiences by:Greeting guests and making them feel welcomeAnswering phone calls and taking ordersDelivering orders and ensuring guest...

  • Customer Service Representative

    2 weeks ago

    Jonesboro, Arkansas, United States Wingstop Restaurants Full time

    Deliver World-Class Service at WingstopWe're seeking a talented Guest Service Team Member to join our team at Wingstop Red Wolf Blvd Ste E. As a key member of our crew, you'll be responsible for providing exceptional service to our guests, ensuring they have a positive and authentic experience with us.Key Responsibilities:Act as the face and voice of...

  • Customer Service Representative

    1 week ago

    Jonesboro, Arkansas, United States Target Full time

    Key Responsibilities:• Create a welcoming experience for every guest by authentically greeting them every time.• Engage in friendly and genuine conversation with guests throughout each transaction.• Welcome guests into self-checkout and provide assistance as needed.• Scan and bag all guest items efficiently.About the Role:As a Guest Advocate at...

  • Customer Service Representative

    2 weeks ago

    Jonesboro, Arkansas, United States Wingstop Restaurants Full time

    Job SummaryAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering World Class service to our guests. Your primary responsibility will be to provide a positive and genuine experience for our customers, ensuring they feel valued and appreciated.Key Responsibilities:Act as the primary point of contact for guests,...

  • Front Desk Representative

    1 week ago

    Jonesboro, Arkansas, United States O'Reilly Hospitality Management Full time

    Experience the Best in HospitalityWe are seeking a skilled Front Desk Representative to join our team at Embassy Suites Jonesboro, Arkansas. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a memorable stay for our guests.Key Responsibilities:Warmly greet guests and assist with registration...

  • Customer Service Representative

    1 week ago

    Jonesboro, Arkansas, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeDomino's Pizza is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, handling customer inquiries, and resolving issues in a timely and professional...

  • Customer Service Representative

    1 week ago

    Jonesboro, Arkansas, United States David McClain - State Farm Agent Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Service Representative for David McClain - State Farm Agent, you will be the face of our company, building strong relationships with customers and providing personalized...

  • Customer Service Representative

    2 weeks ago

    Jonesboro, Arkansas, United States Duravant Full time

    Job Title: Customer Service RepresentativeAt Duravant, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Lifecycle Services organization, you will be responsible for providing exceptional customer service and support to our manufacturing customers.Key Responsibilities:Respond to...

  • Customer Service Representative

    3 weeks ago

    Jonesboro, Arkansas, United States COLSON GROUP HOLDINGS, LLC Full time

    Customer Service RepresentativeColson Group Holdings, LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Manage...

  • Customer Service Representative

    2 weeks ago

    Jonesboro, Arkansas, United States David Mcclain - State Farm Agent Full time

    Customer Service RepresentativeAt David Mcclain - State Farm Agent, we're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and helping them manage...

  • Customer Service Representative

    4 weeks ago

    Jonesboro, Arkansas, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional...

  • Customer Service Representative

    6 days ago

    Jonesboro, Arkansas, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Greeting CustomersTaking OrdersCleaning and Maintaining the Front of the StoreEnsuring Orders are...

  • Customer Service Representative

    2 weeks ago

    Jonesboro, Arkansas, United States U-Haul Full time

    Job Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. You will work as part of a supportive team to inspect and maintain equipment, assist customers, and use up-to-date...

  • Customer Service Representative

    2 weeks ago

    Jonesboro, Arkansas, United States Arvest Bank Operations, Inc. Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Arvest Bank Operations, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving disputes, and ensuring that our customers receive the highest level of service possible.Key...

Guest Services Representative

2 months ago

Jonesboro, Arkansas, United States Fairfield Jonesboro - PAH Management Full time
Position Overview

Fairfield Jonesboro is on the lookout for a dedicated Guest Services Representative to enhance our team. We provide competitive compensation and a comprehensive benefits package.

Key Responsibilities

The Guest Services Representative plays a crucial role in welcoming and assisting hotel guests, ensuring a seamless check-in and check-out experience. This position involves addressing inquiries from guests and visitors, as well as managing payment processing in accordance with hotel protocols, all while upholding the highest standards of service.

Essential Duties:

  • Deliver exceptional customer service to guests during their arrival and departure.
  • Manage check-in and check-out processes, including reservations and confirmations.
  • Maintain an organized front desk operation on a daily basis.
  • Exhibit multitasking abilities, attention to detail, and a strong service orientation.
  • Communicate effectively with guests and colleagues, handling mail, phone calls, and written messages, while documenting relevant information.
  • Address guest concerns with professionalism and a welcoming demeanor.
  • Provide accurate information regarding hotel services, features, and room amenities, while coordinating special requests from guests.
  • Adhere to PAH Management's operational policies and procedures, particularly those related to cash and credit card transactions, safety, and security, to consistently exceed guest expectations.

Qualifications:

  • Prior experience in customer service is essential, preferably within the hospitality sector.
  • A high school diploma or equivalent is required.
  • Flexibility in work hours is necessary.
  • Strong proficiency in the English language, encompassing speaking, reading, and writing skills.
  • Ability to adapt quickly and thrive in a fast-paced environment with frequent guest interactions.
  • Capability to manage multiple tasks simultaneously.

Physical Requirements:

  • Ability to lift, pull, and push moderate weights (minimum of 20 lbs).
  • Capability to bend, lift, and remain standing or walking throughout the shift.
  • Clear communication of information and ideas is essential.
  • Quick and accurate evaluation of alternative courses of action is required.
  • Ability to perform well under stress and in high-pressure situations.
  • Effective listening skills to understand and clarify concerns raised by guests and team members.
  • Willingness to undertake additional tasks as directed by management.