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Hearing Instrument Specialist Trainee

2 months ago

Grand Island Nebraska, United States Lucid Hearing Full time

Job Title: Hearing Instrument Specialist Trainee

Job Summary:

We are seeking a motivated and ambitious individual to join our team as a Hearing Instrument Specialist Trainee. As a trainee, you will have the opportunity to learn and grow with our company, Lucid Hearing, and become a licensed Hearing Instrument Specialist.

About Lucid Hearing:

Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions. We are a premier manufacturer and retailer of hearing solutions, with a state-of-the-art hearing aid technology and a vast network of locations within large retail chains.

Our Mission:

Our mission is to help people hear better. We strive to provide the best possible hearing solutions to our customers, and we are committed to making a positive impact in the lives of those who need our help.

Job Responsibilities:

  • Greet customers and offer a free hearing screen
  • Learn all about the ear anatomy
  • Attend virtual training for 6 weeks to ensure the best possibility to pass the state hearing instrument dispensing exam to become a licensed dispenser
  • Hands-on practical experience with a Lucid Associate, that is a licensed Hearing Instrument Dispenser or a licensed Audiologist dispenser
  • Make follow-up calls to patients to ensure satisfaction with their assistive listening and hearing device

Qualifications:

  • Motivated sales candidate, who want a long-term career with the Lucid Family
  • Ability to relocate within the state once your license is obtained
  • Motivated by helping people hear better
  • Previous sales or customer service experience is required
  • Looking for a CAREER and not just a job
  • An entrepreneur mindset with problem-solving skills, this role will have great autonomy
  • Excellent follow-up skills

Key Performance Indicators (KPI's):

  • Assist in getting 2-4 members in the booth to test their hearing per day
  • Obtain a dispensing license within 6-12 months (depending on the state requirements)