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Bilingual Customer Service Representative

2 months ago

Chicago, Illinois, United States Beth Cadwalader - State Farm Agency Full time
Job Opportunity

We are seeking a highly motivated and customer-focused professional to join our team as a Bilingual Customer Service / Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Establish and maintain strong relationships with customers through prompt, accurate, and friendly service.
  • Provide detailed information about insurance options and policies to customers, ensuring they understand their coverage and benefits.
  • Use a customer-centric approach to identify and meet the needs of our customers, resulting in increased customer satisfaction and loyalty.
  • Work collaboratively with our team to achieve sales and customer service goals.
Requirements
  • Bilingual (fluent in Spanish and English)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong organizational and time management skills
  • Self-motivated and results-driven
  • Ability to learn and understand insurance products and services
  • Property and Casualty license (must be able to obtain within 60 days of hire)
What We Offer
  • Competitive salary and bonus structure
  • Paid time off and benefits package
  • Opportunities for growth and advancement within our agency
  • A dynamic and supportive work environment