Senior Service Operations Coordinator

2 days ago


Elgin, Illinois, United States Hopkins Ford Full time
Senior Service Operations Coordinator Job Description
We are seeking a Senior Service Operations Coordinator to join our team at Hopkins Ford. As a key member of our operations team, you will be responsible for coordinating service operations, managing inventory, and ensuring compliance with company policies and procedures.

About the Role
This is a critical role that requires strong organizational and communication skills. You will work closely with our Service Manager to develop and implement strategies to drive business growth and improve customer satisfaction.

Key Responsibilities
- Coordinate service operations, including scheduling and staffing
- Manage inventory and supplies
- Collaborate with colleagues to ensure seamless customer experiences
- Analyze data to identify trends and areas for improvement

Requirements
- 3+ years of experience in a service management or coordination role
- Strong knowledge of automotive systems and diagnostics
- Excellent communication and interpersonal skills
- Ability to analyze data and make informed decisions

Salary and Benefits
We offer a competitive salary of $78,000 per year, plus benefits, including a medical plan, dental plan, vision plan, 401(k) savings plan, and basic life insurance.

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