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Bank Sales Representative

2 months ago

Charlotte, North Carolina, United States First Citizens Full time

Job Summary

The Sales and Service Representative is a key member of the First Citizens team, responsible for delivering exceptional customer experiences and driving sales growth in the branch. This role requires a strong ability to engage with customers, understand their financial needs, and provide tailored solutions.

Key Responsibilities

  • Engage customers in conversation to understand their banking needs and preferences
  • Process transactions accurately and efficiently
  • Provide assistance with account servicing needs
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs

Requirements

  • High School Diploma or GED and 6 months customer service experience
  • Preferred Area of Experience: Sales
  • Skill(s): Financial literacy, Knowledge of retail banking products and services

What We Offer

As a Sales and Service Representative at First Citizens, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional customer experiences and driving sales growth. We offer a competitive compensation package, opportunities for professional development, and a collaborative culture that values teamwork and innovation.