Customer Service Representative
1 week ago
We are seeking a highly skilled Customer Service Specialist to join our team at Tremco Construction Products Group, Inc. This is a fantastic opportunity to build a career in a dynamic and growing company.
Key Responsibilities- Provide exceptional customer service to external and internal customers via phone, email, and fax.
- Process and fulfill customer orders accurately and efficiently.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with sales representatives and other internal teams to ensure seamless communication and service delivery.
- Stay up-to-date on product knowledge, pricing, and delivery times to provide accurate information to customers.
- Follow ISO procedures and maintain a high level of quality in customer service.
- High school diploma or equivalent required.
- Minimum 2 years of customer service experience, preferably in a high-volume call center environment.
- Strong communication and problem-solving skills.
- Proficiency in Microsoft Office applications.
- SAP experience preferred.
Tremco Construction Products Group, Inc. offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.
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Customer Service Representative
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