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Service Technician

4 weeks ago

Fort Worth, Texas, United States Asbury Automotive Full time
About Asbury Automotive

Park Place Dealerships is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies and our commitment to our team members, guests, and partners. Our culture, grounded in our North Star and Compass, and powered by our DRIVE values, focuses on becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. We have been recognized as one of the best places to work by both Newsweek and US News & World Report.

Job Summary

We are seeking a skilled Service Technician to join our team at Mercedes-Benz Fort Worth. As a Service Technician, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits. We are looking for smart, energetic, technically-focused Technicians who will help us redefine the car-servicing experience.

Responsibilities
  • Understand and complete routine repairs necessary for the repair of customer vehicles.
  • Perform general repairs and diagnosis with some assistance.
  • Make accurate use of the multi-point inspection form on each vehicle.
  • Document all work performed and recommended on assigned repair order.
  • Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time.
  • Maintain technician proficiency as specified by Asbury standards.
  • Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical.
  • Perform all levels of diagnosis and repair on vehicles.
  • Perform all levels of preventive/routine maintenance services.
  • Utilize product and technical training as assigned by the manufacturer and management.
  • Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology.
  • Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional, and national scores.
  • Complete the work, notations, and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims.
  • Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
  • Take care to ensure that customer's vehicles are returned to them as clean as they were prior to being serviced.
  • Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Comply with all federal, state, and local laws, as well as company policy, regarding safeguarding all customer vehicles, property, and information.
Requirements
  • ASE certifications heavily preferred.
  • Manufacturer certifications heavily preferred.
  • Previous automotive technician experience required.
  • Must have basic tools.
  • Must have great technical and mechanical skills.
  • Must be a team player and have the ability to work repetitively on complex tasks.
  • Must be a minimum of eighteen years of age.
  • Must have a valid driver's license.
  • Must be able to pass pre-employment screening (background & drug test).
Benefits
  • Weekly pay.
  • Paid holidays & paid time off.
  • Deferred Holiday Pay Match.
  • Paid training.
  • Stock Awards (select management and front-line team member's eligible).
Insurance / Retirement
  • Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans.
  • Up to 12 weeks paid pregnancy leave (disability leave).
  • Paid Parental Leave.
  • Health savings.
  • Flex spending accounts (tax free).
  • Short-term and Long-term disability plans.
  • Life Insurance (Whole Life and Term).
  • 401k with company match.
Learning, Tuition Assistance, and Career Development
  • Digital career path tool to assist with career development.
  • Continuous training through Asbury's Internal Learning Management System.
Additional Advantages
  • Student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Opportunities to join our community service initiatives, which includes paid volunteer hours.
  • Aggressive Employee referral program with bonus opportunities.