Sales Associate

4 weeks ago


West Covina, California, United States Express Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Express. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks to ensure a seamless shopping experience.

Key Responsibilities
  • Provide a great customer experience by being approachable, friendly, and knowledgeable about our products.
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting environment for customers.
  • Assist with product launch changes, restocking, and visual merchandising to maintain a visually appealing store.
  • Process transactions quickly and accurately, and resolve customer service-related issues in a timely and professional manner.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
  • High school diploma or equivalent required.
  • 0-2 years of relevant retail experience preferred.
  • Proficient in use of technology, including iPads and registers.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.
Benefits

Express offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with company match, merchandise discount, paid time off, and parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with company match.

Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.

Salary Range$23.10

Express is an equal opportunity employer and does not discriminate in recruiting, hiring, or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic.

Express only hires individuals authorized for employment in the United States and is committed to providing reasonable accommodation to individuals with disabilities.


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