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Restaurant Shift Manager
2 months ago
About KFC
KFC is a global fast-food chain that prides itself on serving high-quality food with a focus on customer satisfaction.
Job Summary
We are seeking a skilled and motivated Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for leading a team of employees to ensure seamless operations during your shift.
Key Responsibilities
- Team Leadership
- Lead a team of employees to achieve sales and customer satisfaction goals
- Develop and implement strategies to improve team performance
- Operational Excellence
- Ensure efficient and effective operations during your shift
- Monitor and maintain high standards of food quality and safety
- Customer Service
- Provide exceptional customer service to ensure customer satisfaction
- Address customer complaints and concerns in a professional manner
Requirements
- Leadership Skills
- Proven leadership skills with the ability to motivate and inspire a team
- Strong communication and interpersonal skills
- Operational Skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving and analytical skills
- Customer Service Skills
- Excellent customer service skills with the ability to handle customer complaints
- Strong product knowledge and ability to make recommendations
- Education and Experience
- High school diploma or equivalent required
- 1-2 years of experience in a fast-food or retail environment preferred
What We Offer
- Competitive Pay and Benefits
- Competitive hourly wage and benefits package
- Opportunities for Advancement
- Opportunities for career advancement and professional growth
- Fun and Dynamic Work Environment
- Fun and dynamic work environment with a team-oriented culture