Global Sales Support Professional

1 week ago


Harvey, Illinois, United States Fuchs Lubricants Full time
About Us

Fuchs Lubricants is committed to creating a challenging and rewarding working environment that fosters growth and development. Our team is dedicated to delivering exceptional customer service and exceeding expectations.

Salary Information

The estimated annual salary for this position is $52,400, with a potential range of $47,840 - $58,240 based on experience and qualifications.

Key Responsibilities

This role involves managing the full spectrum of the order-to-cash cycle, including:

  • Efficiently handling customer inquiries.
  • Investigating and resolving customer issues.
  • Serving as a crucial intermediary between departments.
  • Establishing and updating customer accounts.
  • Informing customers and sales teams of pricing adjustments.
  • Cultivating robust relationships with regional sales teams.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree or equivalent experience.
  • At least two years of customer service experience in an industrial or manufacturing setting.
  • Experience with Microsoft Excel, including advanced functions and data management.
  • Exceptional communication skills and a strong problem-solving mindset.
  • An eye for detail and the ability to multitask.


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