Event Services Staff Member

1 week ago


Iowa City, Iowa, United States BEST Crowd Management Full time
About This Role

BEST Crowd Management is seeking a motivated and detail-oriented Event Services Staff member to join our team.

Key Responsibilities:

  • Deliver outstanding customer service by greeting and assisting event attendees with a friendly and helpful demeanor.
  • Support event setup, including equipment arrangement, signage placement, and other tasks as assigned.
  • Maintain a clean and organized event area, adhering to venue policies.
  • Provide accurate information about the event, facilities, and amenities to attendees.
  • Direct attendees to designated areas, such as seating, restrooms, concession stands, and exits.
  • Resolve customer inquiries, complaints, or issues in a prompt and professional manner.
  • Collaborate with event staff, vendors, and team members to ensure seamless event operations.

Requirements:

  • Age 18+ (local regulations permitting).
  • High school diploma or equivalent (some college education preferred).
  • Customer service, hospitality, or event experience beneficial.
  • Effective communication and interpersonal skills.
  • Problem-solving ability and composure under pressure.
  • Flexible scheduling to accommodate events.

Compensation: $15.00 per hour


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