Team Member

6 days ago


Iowa City, Iowa, United States The Firehouse Full time
About The Firehouse

Since 1980, The Firehouse has been a locally owned and operated restaurant specializing in Great Food & Famous Hospitality. Our daily mission as a team is to serve GREAT FOOD with FAMOUS HOSPITALITY.

Job Overview

We are seeking a highly motivated and enthusiastic Team Member to join our Guest Services team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests.

Key Responsibilities
  • Clean, sanitize and reset guest tables to maintain a clean and safe environment.
  • Learn to provide great steps of service for guests, including menu recommendations and basic information.
  • Facilitate appropriate, pleasing and brief conversations with guests to ensure a welcoming atmosphere.
  • Manage time wisely to maintain a consistent and productive pace, prioritizing tasks to meet deadlines.
  • Communicate effectively with other hosts and servers to facilitate effective seating, table utilization and service.
  • Communicate with Kitchen Leader about seating flow and large parties to ensure seamless service.
  • Operate and utilize seating lists in a Point-of-Sales system to streamline service.
Requirements
  • A warm and friendly personality, with excellent communication skills.
  • A high level of awareness and attention to detail, ensuring accuracy and efficiency in all tasks.
  • Able to lift up to 30 pounds, twist, bend and reach to perform physical duties.
  • Capable of operating in a standing position for extended periods of time.
Benefits
  • A competitive hourly rate of $12-$15 per hour, based on experience and qualifications.
  • The opportunity to work in a fast-paced, dynamic environment with a focus on teamwork and customer satisfaction.
  • Ongoing training and development opportunities to enhance your skills and knowledge.


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