Underwriting Support Specialist
2 weeks ago
Markel is seeking an Underwriting Support Specialist to join our team. As an Underwriting Support Specialist, you will play a critical role in supporting our underwriting team by providing administrative assistance, gathering information, and facilitating the processing of business transactions.
Key Responsibilities- Provide administrative support to the underwriting team, including gathering information, answering questions, and resolving low-complexity issues.
- Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items.
- Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file.
- Routinely communicate with team members, agents/brokers, and other key business partners to research and gather necessary information to review, analyze, and complete transactions.
- Utilize and adhere to internal guidelines, procedures, and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
- Participate in problem-solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilize continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.
- Under Underwriter direction, attach appropriate forms and make policy changes as requested.
- Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization.
- Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved.
Markel offers a competitive benefits package, including health, dental, and vision insurance, 401(k) with employer match, employee stock purchase plan, PTO, corporate holidays, and floating holidays. We also offer a hybrid working schedule of 3 days in the office and 2 days remote.
How to ApplyIf you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our website.
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