Underwriting Support Specialist

2 weeks ago


Chicago, Illinois, United States Markel Full time
About the Role

We are seeking a highly skilled Underwriting Support Specialist to join our team at Markel. As a key member of our underwriting team, you will play a critical role in supporting the underwriting process and ensuring the smooth operation of our business.

Key Responsibilities
  • Act as a point of contact for agents and brokers, gathering information and resolving low-complexity issues.
  • Manage workflow and maintain a suspense and follow-up system for outstanding underwriting items.
  • Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file.
  • Routinely communicate with team members, agents, and brokers to research and gather necessary information to review, analyze, and complete transactions.
  • Utilize internal guidelines, procedures, and service standards to ensure timely and accurate processing of assigned work and transactions.
  • Participate in problem-solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilize continuous improvement methodologies to improve processes and procedures.
Requirements
  • 5+ years of relevant experience in underwriting or a related field.
  • Excellent communication and organizational skills.
  • Ability to solve problems, work independently, and juggle multiple tasks simultaneously.
  • High level of proficiency in MS Word and Excel.
  • Excellent oral and written communication skills.
  • Relationship building skills.
  • Demonstrates analytical skills and the ability to exercise sound business judgment.
About Markel

Markel is a Fortune 500 company with over 60 offices in 20+ countries. We are a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. Our values include being all about people, winning together, and striving for better.

What We Offer
  • Competitive benefit programs that support our diverse and changing environment.
  • Option to select from multiple health, dental, and vision insurance plan options.
  • 401(k) with employer match contributions.
  • Employee Stock Purchase Plan.
  • PTO, corporate holidays, and floating holidays.
  • Parental leave.
  • Hybrid working schedules of 3 days in the office and 2 days remote.


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