Customer Service Ambassador

3 days ago


Bastrop, Texas, United States Wingstop Full time

Company Overview: Wingstop is a fast-casual restaurant chain serving high-quality chicken wings and other savory dishes.

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Job Summary: As a Guest Service Team Member at Wingstop, you will be responsible for delivering exceptional customer service by acting as the face and voice of our brand. Your primary duties will include greeting guests, taking orders, and ensuring a positive dining experience.

About the Role: This is a full-time position that requires a strong passion for providing top-notch service. You will work closely with our management team to maintain a clean and welcoming environment for our guests.

Responsibilities:

  • Interact with Guests: Greet customers warmly, answer phone calls, and take orders in a friendly and efficient manner.
  • Maintain a Clean Environment: Ensure the restaurant is clean and organized, adhering to health and safety standards.
  • Collaborate with Team Members: Work effectively with colleagues to achieve sales goals and provide excellent customer service.
  • Upsell and Promote Products: Encourage guests to try our menu items and promote specials to increase sales.

Requirements:

  • Excellent Communication Skills: Ability to communicate clearly and professionally with guests and team members.
  • Positive Attitude: Friendly, approachable demeanor with a focus on providing exceptional customer service.
  • Ability to Work in a Fast-Paced Environment: Adaptability and flexibility to handle multiple tasks and priorities simultaneously.

Benefits:

  • Competitive Salary: $15-$18 per hour (estimated salary based on location and experience).
  • Opportunities for Advancement: Potential for career growth and professional development within the company.
  • Team- Oriented Culture: Collaborative and supportive work environment with a focus on employee satisfaction.

Working Hours: Full-time positions available, approximately 30-40 hours per week.



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