Retail Service Representative

3 weeks ago


Santa Maria, California, United States Automobile Club of Southern California Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Service Specialist to join our team. As a key member of our branch network, you will be responsible for providing exceptional service to our members, meeting sales and service quality goals, and contributing to a positive and productive work environment.

Key Responsibilities
  • Provide excellent customer service to members, responding to their needs and resolving issues in a timely and professional manner.
  • Meet or exceed sales and service quality goals, including cross-selling and upselling AAA products and services.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Contribute to a positive and productive work environment, adhering to company policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in retail sales, banking, or similar customer service/sales environment preferred.
  • Proven ability to exceed assigned sales or service quality goals.
  • Ability to work overtime, including Saturdays.
  • Experience with Microsoft Office basics.
  • Ability to travel locally when necessary.
Benefits
  • Competitive starting pay range: $18.20 - $24.27.
  • Eligibility for incentive program based on achievement of organization, team, and personal performance.
  • Remarkable benefits, including health coverage, 401(K) saving plan, tuition assistance, and more.

At Automobile Club of Southern California, we value diversity and inclusion. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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