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Restaurant Operations Manager
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Boketto is seeking a highly skilled and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for assisting the General Manager in overseeing and managing all areas of the restaurant, including staff supervision, customer service, and financial management.
Key Responsibilities:- Staff Supervision: Assist the General Manager in supervising and managing hourly staff, including interviewing, hiring, training, and scheduling.
- Customer Service: Ensure that all guests receive exceptional service and that their needs are met in a timely and professional manner.
- Financial Management: Assist the General Manager in managing the restaurant's finances, including budgeting, forecasting, and cost control.
- Operational Management: Assist the General Manager in managing the day-to-day operations of the restaurant, including inventory management, supply chain management, and maintenance.
- 4 years of experience in a supervisory role, including experience in the restaurant industry.
- Completed Alcohol Service Training Course.
- Previous experience managing cost controls and POS systems.
- Excellent customer service and communication skills.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- Ability to multitask and prioritize tasks effectively.
Boketto is a dynamic and fast-paced restaurant environment that requires a high level of energy and enthusiasm. As an Assistant General Manager, you will be expected to embody the Spirit of Hospitality and operate with the intent of ensuring Every Guest Leaves Happy. You will work closely with the General Manager and other team members to ensure that all guests receive exceptional service and that the restaurant operates at the highest level of efficiency and productivity.
