Restaurant Operations Manager
4 days ago
Restaurant Operations Manager
We are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring the smooth running of the restaurant during your shift. This includes creating employee schedules, supervising staff, and assigning duties to maintain high standards of customer service and food quality.
Key Responsibilities:
- Train and manage employees to ensure they have the skills and knowledge to provide exceptional customer service
- Lead the team in providing a positive and welcoming dining experience for customers
- Resolve customer complaints in a professional and courteous manner
- Adhere to all health and safety regulations and maintain a clean and safe working environment
- Provide sales and productivity reports to upper management
- Maintain accurate inventory levels and reorder stock as needed
- Cover shifts for absent employees to ensure continuity of service
Requirements:
- High school diploma or equivalent
- Previous experience in a food service environment
- Familiarity with Microsoft Office and restaurant management software
- Excellent leadership and communication skills
- Ability to work well under pressure and maintain a calm demeanor
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