Operations Support Associate

6 days ago


Rockville Centre, New York, United States Eldredge Lumber & Hardware, Inc. Full time
Job Overview:

Eldredge Lumber & Hardware, Inc. is seeking an experienced Operations Support Associate to join our team. As a key member of our operations department, you will be responsible for providing exceptional customer service, supporting our sales team, and ensuring seamless operations throughout our organization.

Job Description:

As an Operations Support Associate, your primary responsibilities will include:
  • Providing timely and accurate responses to customer inquiries, either by phone or in-person.
  • Scheduling deliveries and coordinating with vendors to ensure timely receipt of materials.
  • Processing returns and resolving any issues related to customer satisfaction.
  • Collaborating with our design team to ensure accurate quotations and proposals are provided to customers.

Requirements:
  • 2+ years of experience in a customer-facing role, preferably in a retail or construction-related industry.
  • Demonstrated ability to work effectively in a fast-paced environment, with multiple priorities and deadlines.
  • Excellent communication and problem-solving skills, with a strong focus on customer satisfaction.

Benefits:
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.

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