Medical Office Professional

3 weeks ago


Snellville, Georgia, United States Piedmont Urgent Care by Wellstreet Full time
Job Overview

Piedmont Urgent Care by Wellstreet is seeking a highly skilled Patient Services Representative/Unit Secretary to join our team. This role requires strong communication and organizational skills, with the ability to work effectively in a fast-paced environment.

Job Responsibilities
  • Greet patients and visitors in a professional manner, providing clear instructions and assistance as needed.
  • Analyze health insurance benefits, verify eligibility, and communicate payment policies and billing procedures.
  • Maintain the reception area, ensuring it remains clean, organized, and welcoming to patients.
  • Perform various clerical tasks, adhering to established policies and procedures.
  • Determine and collect patient financial responsibilities, providing accurate information and support as required.
  • Collaborate with the practice manager and other staff members to ensure seamless operations.
  • Provide overall support for physicians and office activities, including documentation and record-keeping.
  • Obtain and document patient history, understanding standard healthcare regulatory requirements.
  • Collect and maintain patient and business documents, maintaining confidentiality and adhering to HIPAA and OSHA guidelines.
Requirements
  • High school diploma or equivalent; one year of experience in a medical office or emergency room setting preferred.
  • Ability to work 8am to 8pm, rotating weekends and holidays, with occasional travel to nearby Piedmont Urgent Care locations.
  • Experience with insurance eligibility and co-pay determination; certification and experience as a medical assistant a plus.

**Estimated Salary:** $45,000 - $55,000 per annum, depending on experience and location.



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