Part-Time Customer Service Associate

3 days ago


West Jordan, Utah, United States Planet Fitness Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Member Services Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering phone calls, checking members in, and maintaining the cleanliness of the front desk area and lobby.


Duties and Responsibilities
  • Customer Service: Provide superior customer service to members and guests, responding to their inquiries in a timely and professional manner.
  • Front Desk Activities: Check members in, tour new members, log amenities, and communicate updates and events to members and guests.
  • Club Cleanliness: Maintain the cleanliness of the front desk area and lobby, including regular cleaning and upkeep of equipment and facilities.

Requirements and Qualifications
  • Customer Service Experience: Prior customer service experience preferred, but not required.
  • Age Requirement: Must be at least 18 years old.
  • Education: High School diploma or equivalent required.
  • Certifications: CPR/AED certification within the time frames required by the company.

Benefits and Compensation
  • Estimated Salary: $15-$20 per hour (based on location).
  • Benefits Package: Medical, dental, vision insurance, PTO, free black card membership, 401(k), and Roth retirement savings plans, healthcare and dependent care flexible spending accounts, and more.

About Our Company

Planet Fitness is a leading fitness center chain that offers an affordable, high-quality fitness experience to its members. We are committed to creating a Judgement Free Zone where members feel comfortable and motivated to reach their fitness goals.



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