Business Systems Analyst

2 weeks ago


Austin, Texas, United States Insight Global Full time
Job Description:

This Business Systems Analyst will be responsible for understanding system solutions, business processes, issues, and data challenges of the clients Field Service organization. They will support business stakeholders and end users for SAP, CRM, and other satellite systems within Field Service.

Key Responsibilities:
  • Support business stakeholders and end users for SAP, CRM, and other satellite systems within Field Service.
  • Troubleshoot and resolve issues from relevant applications.
  • Prepare materials, documentation, and wikis for Business Systems processes and procedures for End Users.
  • Lead testing efforts of new software releases and enhancement implementation from the end user perspective.
  • Identify issues, track and manage them, and ensure that they are resolved in a timely manner.
  • Review and provide feedback on proposed solutions functional design documents, business process flows, and other relevant documentations from vendors.

About Us:
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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