Healthcare Administration Assistant
3 weeks ago
This role entails greeting and assisting patients, managing appointment schedules, collecting and verifying patient information, processing payments and insurance details, answering phone calls and responding to emails, maintaining accurate patient records, and coordinating with the clinical team to ensure efficient care delivery.
In addition, you will support general office tasks, such as data entry, supply management, and maintaining a tidy reception area.
A key aspect of this role is to provide exceptional customer service, ensuring that patients feel welcome and supported throughout their healthcare journey.
We estimate the annual salary for this role to be around $45,000 - $60,000, based on experience and qualifications.
RequirementsTo be successful in this position, you should have a high school diploma or equivalent, previous experience in a medical or healthcare receptionist role, and strong organizational and time management skills.
It would be beneficial to have knowledge of medical terminology and insurance procedures, as well as proficiency in using electronic health record systems and Microsoft Office.
Additionally, you should be able to work effectively in a fast-paced environment, maintain confidentiality and handle sensitive information with discretion, and demonstrate a customer-focused attitude.
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