Customer Service Representative
2 days ago
The ideal candidate for this role is a team-oriented individual who excels in providing exceptional customer service and maintaining a clean, safe environment.
About the Role:
We are seeking enthusiastic and dedicated Team Members to join our fast-paced restaurant. As a Team Member, you will play a vital role in delivering outstanding service to our guests and contributing to a positive work environment.
Key Responsibilities:
- Greet and welcome guests with a friendly demeanor, ensuring a positive dining experience.
- Accurately take and process customer orders in a timely manner, striving for 100% accuracy and efficiency.
- Prepare and serve food items according to Chick-fil-A standards, ensuring quality and presentation.
- Maintain cleanliness and organization of workstations and dining areas, adhering to health and safety guidelines.
- Collaborate with team members to achieve operational goals and deliver exceptional customer service.
- Handle cash and credit transactions accurately and securely, providing excellent customer service during peak hours.
- Adhere to food safety and sanitation guidelines to maintain a safe environment for both guests and staff.
- Assist in training new team members by providing guidance and support, promoting a culture of growth and development.
- Engage with customers to ensure their needs are met with enthusiasm and a positive attitude, building long-term relationships.
Qualifications:
- Must be at least 15 years old
- Previous experience in a customer service or food service role is a plus, but not required.
- Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to work in a team-oriented setting, prioritizing collaboration and mutual respect.
- Flexibility to work various shifts, including evenings and weekends, with a commitment to meeting business needs.
- A team-driven attitude with a focus on personal and professional development, embracing opportunities for growth and advancement.
Benefits:
- Competitive pay, ranging from $9-$11 per hour, depending on experience and location.
- Employee discounts on food and drinks, available for all eligible team members.
- Opportunities for career growth and advancement within the Chick-fil-A organization, recognizing individual potential and performance.
- Scholarship opportunities for eligible team members, supporting education and personal development.
- A positive, team-driven work environment focused on fostering a culture of excellence, respect, and community involvement.
Compensation: $9-$11 per hour, based on experience and performance.
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