Business Process Specialist
3 days ago
About the Role:
The Operations Project Specialist plays a crucial role in supporting the wealth management division at Midland States Bank. As a subject matter expert, you will provide service and support to internal teams, drive process improvement, and automation efforts. This position requires excellent communication skills, attention to detail, and a strong understanding of operational processes.
Key Responsibilities:
- Develop and implement process changes to enhance services and systems
- Lead system workflow design and automation initiatives
- Maintain departmental training documents, including procedures and process maps
- Review and interpret complex documents related to client information
Requirements:
- Bachelor's degree in Business, Accounting, or Finance (preferred)
- 5+ years of relevant banking and/or trust operations/accounting experience
- Advanced industry training and certifications (desired)
Estimated Salary Range: $62,800 - $83,700 annually
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