Business Process Specialist

3 days ago


Rockford, Illinois, United States Midland States Bank Full time

About the Role:

The Operations Project Specialist plays a crucial role in supporting the wealth management division at Midland States Bank. As a subject matter expert, you will provide service and support to internal teams, drive process improvement, and automation efforts. This position requires excellent communication skills, attention to detail, and a strong understanding of operational processes.

Key Responsibilities:

  • Develop and implement process changes to enhance services and systems
  • Lead system workflow design and automation initiatives
  • Maintain departmental training documents, including procedures and process maps
  • Review and interpret complex documents related to client information

Requirements:

  • Bachelor's degree in Business, Accounting, or Finance (preferred)
  • 5+ years of relevant banking and/or trust operations/accounting experience
  • Advanced industry training and certifications (desired)

Estimated Salary Range: $62,800 - $83,700 annually



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